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FI
Fairfield Inn & Suites
Seasonal Hotel Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Montana data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$32,320 / year median in Montana
Job Description
The position is seasonal. There may be changes to the schedule based on the needs of the hotel. You will also be expected to cover shifts in need if it permits. The Front desk position includes but is not limited to: Room Assignments, Changes, and Guest Issues. Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service and maintenance issues. Sanitizing, disinfecting, or cleaning procedures in place Communication method(s) used: Email Phone Chat In person
Employment Length:
3-6 months This position will be mostly 3-11pm and 4-10pm, days will vary. This Job Is Ideal forSomeone Who Is:
Dependable- more reliable than spontaneous People-oriented
- enjoys interacting with people and working on group projects Adaptable/flexible
- enjoys doing work that requires frequent shifts in direction