The opportunity Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Yellowstone Vacations in West Yellowstone, Montana. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now to join our team. Pay $14.00 - $17.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer . What we offer Weekly pay Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide Life at Yellowstone Vacations Looking for a job you love? Be part of a global team fortunate enough to live and work next door to Yellowstone National Park, our nation's first National Park! Located a half mile from the West entrance to Yellowstone, with close access to Grand Teton National Park. Shared apartments/rooms available for $85/ week Housing costs include utilities and WiFi Coin-operated laundry on-site Free weight room available Free Coach tours (based on availablity) Access to tons of outdoor activities, including: Exploring the 2.2 million acres of Yellowstone National Park Visiting nearby hot springs, geysers, and hot spots What will you do? Provide exceptional customer service by greeting, registering, and assisting guests throughout their visit. Answer phone inquiries, provide accurate information about services, and manage reservations. Process customer payments, including credit card transactions, cash handling, and maintaining accurate financial records. Outfit guests with appropriate attire and equipment for their scheduled activities. Resolve guest concerns and issues promptly to ensure a positive experience. Reconcile daily transactions, verify charges, complete required paperwork, and perform other assigned duties. More about you Good interpersonal communication skills in person and by phone Ability to read and comprehend the standard operating procedures manual Must be able to multitask and function professionally under pressure from guests and supervisors Must have a valid driver's license Strong organizational skills and attention to detail Ability to provide professional and courteous customer service in a fast-paced environment Physical requirements Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout the shift Shift details Days Evenings Split shift Holidays M-F Weekends 8hr shift 10hr shift

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