We're looking for a Front Desk Agent to be the welcoming face of our hotel and ensure a smooth, friendly, and efficient experience for our guests from check-in to check-out. Responsibilities include greeting guests, managing reservations, handling check-ins and check-outs, and responding to inquiries and requests. Ultimately, you will provide exceptional customer service and help create a positive and memorable stay for all our guests. Responsibilities Greet and welcome guests as they arrive Check in guests, assign rooms, and issue room keys Manage reservations via phone, email, and third-party booking platforms Respond to guest questions, requests, and complaints in a timely and professional manner Process check-outs and handle payments accurately Maintain a clean and organized front desk area Coordinate with housekeeping and maintenance as needed Provide local information and recommendations to guests Skills Proven experience as a Front Desk Agent or in a similar customer-facing role Friendly and professional attitude Excellent communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Strong attention to detail Familiarity with hotel booking systems and POS software is a plus Flexible schedule and willingness to work weekends and holidays is a plus

Job Type:

Part-time Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person