Job Summary Sleep Inn Boone University Area We are seeking an energetic and professional Front Desk Representative to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and assist guest with their needs. Your positive attitude and organizational skills will help create a friendly, efficient environment for guests, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team. We are primarily looking for professionals willing to work our 1st shift, which is 7am to 3 pm, other shifts can be offered if needed Duties Greet visitors warmly and direct them appropriately, ensuring a positive first impression. Answer the phone promptly and professionally, providing accurate information or routing calls as needed. Check guests into their rooms and provide them with any any information they require or request. Check guests out of their reservation inquiring about how their stay was. Provide guests with infromation about the area and any recommendations of things to do, places to eat and Assist with office management duties including supply inventory, and other daily tasks. Maintain a clean and organized front desk area, ensuring all office equipment is functioning properly and supplies are stocked. Additions responsibilities, expectations, and duties with be provided during the interview. Skills Preferred hotel and customer service experience but is not required to apply for the position. Excellent phone etiquette with experience managing phone systems in a professional setting. Bilingual abilities are highly desirable to serve diverse client needs effectively but is not required to apply for the position. Proven organizational skills with the ability to prioritize tasks efficiently and manage time effectively. Exceptional attention to detail for proofreading documents and maintaining accurate records. Motivated applicants and are hard workers and eager to learn and ask questions are encouraged to apply. Strong interpersonal skills with a focus on customer support and professional communication. Join us as a Front Desk Representative to be the friendly face that keeps our office running smoothly! Your enthusiasm, organizational prowess, and commitment to excellent service will make a meaningful impact every day.

Job Types:

Full-time, Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person