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Front Office Agent
Career Insights for Hotel Desk Clerk
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Scorecard
Based on North Carolina data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,595 / year median in North Carolina
Job Description
Front Office Agent
Full TimeUSNCChapel Hill
- United States20 days ago Opening
1.8k
0
8.4k
0
Industry - Hotels & Resorts
Role - Front Office Agent
Level - Staff Line level
Department - Front of House
Full Time
Posted at: 15 Aug 2026
Last Date:
11 Sep 2026
Salary Details
Competetive Salary Offered
Job Description
Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
We offer excellent benefits:
- 12 free room nights (after 90 days of service), Discounted and Friends & Family Room Rates upon hire
- Medical, Prescription, Dental and Vision Insurance after 30 days of employment
- 401K with company match
- Paid Vacation, sick days, new child leave and personal day
- Paid Family Bonding Time (8 weeks, primary caregiver; 2 weeks, supportive caregiver) and Adoption Assistance
- Tuition Reimbursement
- 50% discount in Crossroads
- 40% discount in gift shop (exception: jewelry, UNC items, alcohol)
- Employee Stock Purchase Plan
- Discounts at various retailers
- Apple, AT&T, Verizon, Headspace and many more
COVID-19
Safety:
Hyatt Hotels follows all
COVID-19
CDC and county health department protocols for the safety of our employees and guests.
Hyatt is an Equal Opportunity Employer-M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
Qualifications
- External
- A true desire to satisfy the needs of others in a fast-paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Reliable transportation.
- Ability to work a flexible schedule weekdays/hours/holiday
- Pay rate: $16.
00/hour
Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills.
Ability to stand for long periods of time.
Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!