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Home2 Suites by Hilton Raleigh Durham RDU/RTP

Front Desk Agent | Night Auditor | Breakfast Attendant

Entry-Level JobVerifiedNo experience needed
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Job Description

Front Desk Agent | Night Auditor | Breakfast Attendant Home2 Suites by Hilton Raleigh Durham RDU/RTP Durham, NC Job Details Part-time | Full-time $15 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off 401(k) 4% Match Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Life insurance Qualifications Hotel and accommodations payment processing Interpersonal skills Night audit Bar setup Venue guest services Full Job Description Home2 Suites by Hilton Durham Chapel Hill is growing our team, and we're looking for friendly, dependable, hardworking individuals who want to be part of a winning hotel team!
OPEN INTERVIEWS WILL BE HELD EVERY WEEK ON WEDNESDAYS 12PM - 4PM & THURSDAYS 10AM - 2PM STARTING OCTOBER 14TH, 2026
No appointment required. Stop by during our open interview hours and ask for a manager. Come prepared to interview, learn more about the opportunities available and see why Narsi Hotels is a great place to work and grow!
POSITIONS AVAILABLE
(Please note: Flexibility to work some weekends & holidays is required for all positions.) Front Desk Agent — Full Time & Part Time Current hours available: up to 40 hours a week on the 3p-11p shift as well as up to 16 hours a week on Tuesdays & Fridays from 7am-3pm Efficiently manage the check-in and check-out processes, verifying guest information, processing payments, issue room keys and receipts. Handle reservations through various channels, including phone, email, and online booking systems, ensuring accurate data entry and maintaining up-to-date records and room availability. Provide exceptional customer service is crucial. Front desk agents address guest inquiries, resolve complaints, and assist with special requests, striving to create a positive and memorable experience for every guest. Working closely with housekeeping and maintenance to ensure rooms are ready for new guests and maintenance issues are being reported and followed up on. Night Auditor — Part Time Current hours available: up to 16 hours a week from 11pm-7am on Fridays & Saturdays Managing front desk activity and handling guest check-ins and check-outs Ensuring guest satisfaction by scheduling wake-up-calls and handling guests requests Handling guest complaints and communicating with other departments including leadership accordingly Ensuring that all end-of-day activities have been successfully executed including balancing of accounts Answering calls and queries related to potential or existing booking Ensure property security and handle emergencies Breakfast Attendant — Part Time Must be available to work 530a-130pm Saturdays and Sundays Set up and prepare the breakfast area before service begins, and for the next day Replenish and maintain breakfast items throughout service Maintain cleanliness and sanitation of breakfast bar and kitchen at all times Assist with inventories and putting away deliveries. Why Join Our Team?: Competitive pay starting at $15 Paid Time Off Narsi Hotels Vacation Reimbursement Program Hilton Team Member Travel Program Health, Dental, and Vision Benefits 401(k) with 4% company match Career advancement opportunities within a growing hospitality company Positive, supportive leadership team
We Are Looking For Someone Who:
Takes pride in their work and contributing positively as a team player Thrives in a culture of excellence, accountability, and continuous improvement. Wants to make a lasting impact on both guests and associates. If you're ready to join a Rockstar team where you can truly make a difference, we'd love to meet you at the Home2 Suites by Hilton Durham Chapel Hill!
Job Types:
Full-time, Part-time Pay:
$15.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Ability to
Commute:
Durham, NC 27707 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance