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Comfort Inn & Suites

Hotel Front Desk Agent Night Audit

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Job Description

PLEASE APPLY IN PERSON
to the Comfort Inn & Suites - 3212 S. Memorial Drive. Applications completed at the property will be considered. Please
NO PHONE CALLS.
The Comfort Inn & Suites in Greenville, NC is seeking a dedicated individual to join our front desk team. The ideal candidate will be available to work the third shift as well as other shifts and possess a personable, outgoing, and energetic demeanor with a positive attitude. Basic computer and typing skills are required, and while experience in hospitality is preferred, we offer comprehensive training for the right candidate. Interested applicants are encouraged to apply in person. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms. Provide information about our hotel, available rooms, rates, and amenities. Respond to clients' complaints in a timely and professional manner. Confirm group reservations. Upsell additional facilities and services, when appropriate. Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist, or similar role. Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking.com, Expedia and TripAdvisor. Customer service attitude. Excellent communication and organizational skills.
Job Type:
Part-time Pay:
From $11.00 per hour
Education:
High school or equivalent (Required)
Experience:
Hotel Front Desk:
2 years (Preferred)
Language:
English (Required) Shift availability: Overnight Shift (Required) Ability to
Commute:
Greenville, NC 27834 (Required)
Work Location:
In person