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Quality Inn Jacksonville

Front Desk Agent

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Based on North Carolina data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

Front Desk Agent Jacksonville, NC 28546 $10 an hour - Part-time, Full-time $10 an hour - Part-time, Full-time About us Quality Inn Jacksonville is a small business in Jacksonville, NC. We are professional, agile and our goal is to make each guest experience spectacular by providing clean rooms with excellent customer service.
Our work environment includes:
Modern office setting Growth opportunities Balancing the accounts from day shift Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Ensuring that all end-of-day activities have been successfully executed by employees in all departments Answering calls and queries related to potential booking Maintaining a professional appearance at all times Adhering to all company policies Maintaining a positive attitude towards guests and fellow team members
Job Types:
Full-time, Part-time Pay:
$10.00 per hour
Benefits:
Flexible schedule Paid time off People with a criminal record are encouraged to apply
Work Location:
In person