Hotel Front Desk Attendant

The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest's stay which can include multitasking, and performing the following duties in a manner that reflects our hotel's vision, mission, and core values.

Compensation:

$11 - $12 hourly

Responsibilities:

Welcome guests warmly, determine their needs, and manage the registration process. Provide guests with information about hotel amenities, dining, and travel directions. Balance cash at the end of each shift and generate reports for the next shift. Manage guest check-ins and check-outs appropriately Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.

Qualifications:

Strong customer service skills with a guest-focused approach. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Availability to work flexible schedules, including weekends and holidays. Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint. Experience in hospitality or customer service is preferred but not required. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!