Front Desk Guest Representative

Work experience as a Hotel Front Desk Agent, Receptionist, or similar role Experience with hotel reservations software is plus Basic Computer Skills, Like MS Office and Chrome browser Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Upsell additional facilities and services, when appropriate

Job Types:

Part-time, Full-time Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person