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Hotel Front Desk Agent
Job
Sleep Inn Hanes Mall and Comfort Suites Hanes Mall
Winston-Salem, NC (In Person)
$26,000 Salary, Full-Time
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Job Description
Hotel Front Desk Agent Sleep Inn Hanes Mall and Comfort Suites Hanes Mall Winston-Salem, NC Job Details Part-time | Full-time $11
- $14 an hour 1 hour ago Qualifications Foreign language proficiency Computer operation Customer communication Guest relations Problem-solving Hotel experience
Full Job Description Overview:
We are seeking a dedicated frontdesk agent to join our team. The ideal candidate should have a passion for guest services and hospitality, ensuring a pleasant experience for all visitors. Please no phone calls at the hotel. Must apply on Indeed. Must be flexible enough to work any shift as needed.Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide accurate information about the hotel and local area
- Manage reservations and room assignments
- Assist with guest requests and resolve any issues promptly
- Maintain a clean and organized front desk area
- Utilize phone etiquette when answering calls
Experience:
- Previous experience in guest services, hotel management, or front desk operations is preferred
- Knowledge of hospitality industry practices and standards
- Ability to communicate effectively with guests and team members
- Proficiency in using reservation systems and basic computer skills
- Bilingual skills are a plus
- Understanding of guest relations and providing exceptional customer service This position offers an exciting opportunity to be part of a dynamic team in the hospitality industry.
Pay:
$11.00- $14.