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Part Time Front Desk
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Ramada by Wyndham
Fargo, ND (In Person)
$32,240 Salary, Part-Time
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Job Description
Front Desk Agent (PART-TIME) (Full- Time) Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform guests about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates, and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role Experiences with hotel reservations software, like room Master or Opera Customer service experience Excellent communication and organizational skills Must have weekend (Saturday and Sunday) availability