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HS
Hawthorn Suites By Wyndham Williston
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on North Dakota data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$30,261 / year median in North Dakota
Job Description
We are looking for a Front Desk Associate to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the "face" of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued while on our premises. Shifts will vary between day shift and evening shifts. This position is for approximately 3-5 days a week. Candidate must be able to work weekends and holidays, no exceptions.