Front Desk Clerk Baymont Inn and Suites by Wyandham - 2.3 Lincoln, NE Job Details Part-time | Full-time From $15 an hour 1 day ago Benefits Flexible schedule Qualifications Hotel and accommodations payment processing Phone communication Greeting customers Organizational skills Computer skills Hotel and accommodations guest complaints handling Full Job Description A Hotel Front Desk Clerk is responsible for welcoming guests, managing reservations, checking guests in and out, answering phone calls, and providing excellent customer service throughout a guest's stay. They serve as the first point of contact for guests and help create a positive and professional hotel experience by assisting with room assignments, handling payments, responding to inquiries, and resolving guest concerns efficiently. Front Desk Clerks also provide information about hotel amenities, local attractions, and hotel policies while maintaining accurate guest records and reservation details. In addition to customer service duties, Hotel Front Desk Clerks coordinate with housekeeping, maintenance, and other hotel departments to ensure rooms are prepared and guest requests are handled promptly. The role requires strong communication, organization, multitasking, and computer skills, along with the ability to remain professional in fast-paced environments. Front Desk Clerks often work flexible schedules, including evenings, weekends, and holidays, and are expected to maintain confidentiality, professionalism, and high standards of hospitality at all times.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Benefits:

Flexible schedule

Experience:

Front desk/

Customer Service:

1 year (Preferred)

Work Location:

In person