Hotel Front Desk Agent

Join Our Team! The Holiday Inn Express in York, Nebraska is looking for a reliable, friendly, and service-oriented Front Desk Agent to join our team! If you enjoy working with people and creating great guest experiences, we'd love to meet you.

Position Details:

Full-time position Must be available for nights and weekends

Pay:

$16-$17 per hour (based on experience)

Key Responsibilities:

Greet guests with a welcoming and professional attitude Handle check-ins and check-outs efficiently Answer phone calls and assist with reservations Respond to guest questions and resolve concerns promptly Maintain accurate records and ensure smooth front desk operations Work closely with housekeeping and management to ensure guest satisfaction

What We're Looking For:

Strong customer service and communication skills Dependable and detail-oriented Ability to multitask in a fast-paced environment Basic computer skills Previous hotel or customer service experience is a plus (but not required)

Perks & Benefits:

Competitive hourly pay Employee discounts at IHG hotels—perfect for summer travel! Supplemental insurance options available (including accident, critical illness, dental, and vision) Supportive team environment Opportunity for growth within the company Holiday Pay