Weekend Front Desk Guest Services Representative

Weekend Front Desk Guest Services Representative Bedford Village Inn & Grand Hotel - 2.6 Bedford, NH Job Details Part-time From $17 an hour 1 day ago Benefits Employee discount Qualifications Resort Guest relations High school diploma or GED Appointment scheduling

OPERA Full Job Description Job Description Position Overview:

The Bedford Village Inn is hiring a hands-on, personable, motivated, professional and well-seasoned Front Desk/Guest Service Representative to join our team. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk/Guest Service Representative, it would be your job to provide that.

Schedule:

Schedule will consist of Saturday and Sundays; shifts will vary, flexible availability preferred. Responsibilities and Duties Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needs Make reservations or appointments for guests who want to avail themselves of local entertainment or services Answer guest calls and record details of each conversation for future follow-up Meet and exceed guests' expectations by anticipating the services they might require and suggesting local venues Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for them Report any accidents or injuries to senior management staff immediately Qualifications and Skills High school diploma/GED required 1+ years' customer service experience required Excellent written and verbal communication skills Familiarity with OPERA Cloud PMS software a plus Benefits Part Time Benefits Include•: Property wide discounts and incentives Discounts to hotels and resorts around the world. •Restrictions may apply. Please inquire with hiring manager for more information.

Job Type:

Part-time Pay:

From $17.00 per hour

Benefits:

Employee discount

Work Location:

In person