Evenings, weekends, and holidays as needed Job Overview We are looking for a friendly, dependable Front Desk Associate to be the first point of contact for our guests. The ideal candidate enjoys working with people, thrives in a fast-paced environment, and provides outstanding customer service. As a Front Desk Associate, you will help create a fun and welcoming atmosphere while ensuring guests have a great experience from check-in to check-out. Responsibilities Greet customers with a positive and professional attitude. Check in guests and assign bowling lanes. Process cash, credit card, and digital payments accurately. Answer phone calls and respond to customer questions. Make reservations and assist with party bookings. Rent bowling shoes and maintain organized inventory. Handle customer concerns or complaints professionally. Keep the front desk clean, organized, and stocked. Work closely with team members to ensure smooth daily operations. Follow all company policies and safety procedures. Qualifications Excellent customer service and communication skills. Basic computer and cash handling experience preferred. Ability to multitask in a busy environment. Reliable, punctual, and team-oriented. Must be able to work evenings, weekends, and holidays. Previous customer service or front desk experience is a plus but not required. Benefits Flexible scheduling Employee discounts Fun and energetic work environment On-the-job training provided If you enjoy helping people and want to be part of a team that creates memorable experiences for guests, we'd love to hear from you. Apply today!