Front Desk Agent (Wellness Experience Guide)

Front Desk Agent (Wellness Experience Guide) Meta Bodywork Jersey City, NJ Job Details Part-time $18

• $20 an hour 1 day ago Benefits Employee discount Opportunities for advancement Qualifications Teamwork Guest relations Interpersonal skills Attention to detail

Problem-solving Full Job Description META Bodywork:

Wellness Experience Guide META Bodywork is a modern massage studio focusing on offering science-backed therapeutic massage located in Downtown Jersey City. We provide a space to escape the daily pressures of life, recharge your energy and spirit and relieve chronic pain & tension through the healing benefits of massage therapy. Our commitment to quality services starts with hiring the best Wellness Experience Guides & Massage Therapists. META Bodywork, the ultimate zen space, is the ideal environment for healers and empaths. Our culture promotes positivity, respect, and teamwork, supporting your growth in a relaxing, nurturing environment. Why META Bodywork?

• Competitive compensation
• Career growth opportunities
• Aesthetically inspiring work environment
• Team member discounts
• A positive, empathetic, and supportive team and company

Job Summary:

META Bodywork's Wellness Experience Guide is responsible for the reception area and the overall seamless daily operations of the facility. This includes greeting and assisting guests with services and products, booking appointments, promoting memberships, customizing the guest's massage, and laundry duties.

Responsibilities:

• Provide top-level guest service for all, including internal guest service.
• Warmly greet and check-in/out guests.
• Share a passion for services, retail offerings, and memberships by educating guests.
• Actively drive membership and enhancement sales.
• Open/close the studio according to standard operating procedures.
• Help keep up with laundry duties.
• Accurately book, change, and cancel massage appointments.
• Resolve guest issues.
• Ensure guest areas are maintained to standard.
• Maintain a positive attitude and contribute toward a healthy & happy workplace.
• Collaborate with the leadership team to ensure best practices and foster innovation.
• Assist in laundry duties during your downtime.

Requirements:

• Ability to be efficient and detail-oriented in a fast-paced environment.
• Must have enthusiasm and possess excellent guest service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Sales and service-related experience preferred.
• Excellent communication and listening skills.
• Possess problem-solving and troubleshooting skills.
• Ability to perform tasks such as heavy lifting.
• Must be a team player.

META Bodywork is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. META Bodywork was founded in 2020 by licensed massage therapist, Meghan Kenny, and our goal is to provide high-quality, therapeutic massage services in an inspiring setting. Since our launch, META Bodywork has rapidly become a wellness destination. We are excited to bring our thoughtfully crafted massage menu, customizable enhancements, healing products, and unique design to the people of Jersey City & beyond. Evenings and weekends required. Email resume & cover letter to to be considered for this position

Job Type:

Part-time Pay:

$18.00

• $20.

00 per hour

Benefits:

Employee discount

Work Location:

In person