Front Desk Agent

CAMBRIA HOTEL - 2.7

West Orange, NJ Job Details Full-time $16 - $17 an hour 15 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Computer operation Customer communication Computer skills Hotel experience Full Job Description Front Desk Representative - Cambria West Orange Join Our Team! Cambria West Orange is seeking a friendly, dependable, and customer-focused Front Desk Representative to provide exceptional guest service. As the first point of contact for our guests, you will create a welcoming experience from check-in through departure while ensuring efficient front desk operations. Responsibilities Welcome guests with a professional and friendly attitude. Process guest check-ins, check-outs, and reservations. Respond to guest questions and resolve concerns promptly. Answer telephone calls and assist with inquiries. Maintain accurate guest records and process payments. Work collaboratively with other hotel departments to ensure an outstanding guest experience. Qualifications Excellent customer service and communication skills. Ability to multitask in a fast-paced environment. Basic computer proficiency. Flexible availability, including weekends and holidays. Previous hotel or customer service experience is preferred but not required. Benefits Competitive pay Flexible scheduling Paid Time Off (PTO) 401(k) Employee discounts Supportive team environment with opportunities for growth If you enjoy helping people and thrive in a hospitality environment, we'd love to hear from you. Apply today to become part of the Cambria west Orange team!

Job Type:

Full-time Pay:

$16.00 - $17.00 per hour

Benefits:

Dental insurance Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Preferred)

Work Location:

In person