Hotel:

La Quinta Inn and Suites Job Description Profile:

Reports To:

General Manager Equipment:

Uniform Primary Purpose:

The primary purpose of the Front Desk Associate is to ensure that guests have an excellent hotel experience through greeting them, processing check-ins and check-outs, issuing room keys, answering questions, and addressing guest requests.

Work Performed:

The Front Desk Associate will be tasked with the following duties, responsibilities, and assignments: Check-in and check-out guests; Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner ; Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions; Handle cash and credit card transactions and process guest accounts ; As needed, fulfill all job responsibilities expected of Shuttle Driver; Ensure proper disinfecting/sanitization/cleaning of front desk, and lobby; Fax and make copies for guests, along with other services; Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; Any and all other work as required to complete the primary purpose of the position.

Qualifications:

Required Prior Experience:

Customer service experience

Preferred Prior Experience:

Hospitality industry experience preferred

Required Education:

High School Diploma or equivalent Preferred Licenses /

Certification:

Valid state driver's license and adhere to all company guidelines regarding moving violations.

Required Technology:

Use computers and computer systems (including hardware and software) to enter data, or process information

Physical:

Able to lift a minimum of 50lbs occasionally Able to stand and/or walk for duration of schedule shift

Other:

Able to read, write and communicate effectively in English Must be flexible to working days, early mornings, evenings, overnight, weekends and holidays. Come grow with us!

EOE Work Remotely No Job Type:

Full-time Pay:

$12.00 - $15.00 per hour

Benefits:

Employee discount

Education:

High school or equivalent (Preferred)

Experience:

Hotel experience: 1 year (Preferred)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred)

Work Location:

In person