Front Desk Agent —

Part-Time Schedule:

Saturday-Tuesday 3pm-11pm As a Front Desk Agent, you will be the first point of contact for our guests and play an important role in creating a welcoming and positive experience. We are looking for someone with a friendly, professional personality and excellent customer service skills.

Responsibilities include:

Welcome and assist guests with a positive and professional attitude. Check guests in and out efficiently and accurately. Answer phones, respond to guest questions, and assist with requests. Handle guest concerns and emergencies in a timely and effective manner. Maintain accurate guest information and front desk records. Multitask effectively in a fast-paced environment. Communicate professionally with guests and fellow team members. Help ensure the front desk and lobby remain clean, organized, and welcoming.

Qualifications:

Pleasant and professional personality. Strong customer service and communication skills. Ability to multitask and remain calm under pressure. Reliable and dependable. Previous hotel or customer service experience is a plus, but not required. Must be available to work Saturday through Tuesday . Ultimately, the Front Desk Agent is responsible for ensuring every guest is greeted warmly, assisted promptly, and leaves with a positive impression of our hotel.

Job Type:

Part-time Pay:

$14.50 - $15.00 per hour Ability to

Commute:

Carlsbad, NM (Required)

Work Location:

In person