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Comfort Inn and Suites Edgewood
Front Desk Agent
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Job Description
Part-Time Hotel Front Desk Agent — 3:00 p.m. to 11:00 p.m. Comfort Inn & Suites Edgewood is looking for a friendly, reliable part-time Front Desk Agent to help our guests feel welcome and enjoy their stay. This position works the 3:00 p.m. to 11:00 p.m. shift and requires weekend availability. Applicants must work well with others and provide professional, courteous customer service. Responsibilities Welcome guests and handle check-ins and check-outs. Manage phone and online reservations. Verify guest information and process payments accurately. Answer questions about rooms, rates, hotel amenities, and the local area. Address guest concerns promptly and professionally. Maintain accurate reservation and payment records. Keep the front desk area clean and organized. Communicate with coworkers and other departments to support smooth hotel operations. Qualifications Dependable, punctual, and willing to work weekends. Friendly attitude and strong communication skills. Able to work well with others and contribute to a positive team environment. Comfortable using computers and handling payments. Able to stay organized and manage multiple tasks. Previous hotel or customer service experience is preferred.