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Front Desk Agent (Part-Time)
Job
Hilton Home2 Suites
Roswell, NM (In Person)
$26,000 Salary, Part-Time
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Job Description
```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Collaborate with other hotel departments to ensure guest satisfaction
- Follow all hotel policies and procedures ```Qualifications```
- Bilingual skills (English and another language) are a plus
- Strong communication and interpersonal skills
- Excellent customer service skills
- Proficient in using front desk software and phone systems
- Ability to handle multiple tasks simultaneously with attention to detail
- Flexibility to work various shifts, including weekends and holidays
- Knowledge of hotel operations and guest relations As a Front Desk Agent, you will be the first point of contact for our guests.