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Hotel Front Desk Agent
Job
Quality Inn and Suites
Elko, NV (In Person)
$26,000 Salary, Part-Time
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Job Description
About us Quality Inn and Suites is a small business in Elko, NV. We are professional, agile and fast-paced.
Our work environment includes:
Modern office setting Growth opportunitiesResponsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring accurate and efficient check-in and check-out processes
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room bookings as needed
- Provide exceptional guest service by anticipating needs and going above and beyond to ensure guest satisfaction
Skills:
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems, computers, and other office equipment
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to resolve guest issues or complaints in a timely manner If you enjoy providing exceptional customer service and have excellent communication skills, we invite you to join our team as a Front Desk Agent.
Job Type:
Part-time Pay:
$12.00- $13.