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Quality Inn and Suites

Night Auditor/Front Desk Agent

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Job Description

We are seeking a Qualified & Friendly Front Desk Team Member for the 11p-7a (Overnight) shift. Please come visit us to fill out an application. Same Day interviews - depends on the availability Experience preferred but not required.
Job requirements:
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Choice Hotels Marketing Programs such as Choice Privilege sign ups, for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on Hotel hours, special VIP programs, events, etc Experience is preferred. You will also be working with programs such as Excel & Word. You must be computer literate. You can visit the hotel to fill out an application as well. As you apply, we will review your application or resume and connect with you. Same-day interviews may be available based on availability.
Work Remotely No Job Type:
Part-time Pay:
From $12.00 per hour
Benefits:
Employee discount
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements