Job Overview Join our vibrant team as a Dry Cleaning Front Desk / Customer Service Representative, where your energy and enthusiasm will create a welcoming environment for our valued customers. In this role, you will be the friendly face of our dry cleaning service, managing customer interactions with professionalism and efficiency. Your positive attitude and attention to detail will ensure smooth operations, accurate transactions, and exceptional service that keeps our clients coming back. This is an exciting opportunity to be part of a dynamic team dedicated to delivering top-notch hospitality and laundry solutions. Duties Greet customers warmly as they arrive and depart, providing excellent customer service with a lively and helpful attitude Process customer orders accurately, including garment intake and delivery details, using basic math skills for billing and pricing Handle cash transactions confidently, including cashiering duties and cash handling responsibilities Manage customer inquiries via phone or in person, offering clear information about services, pricing, and turnaround times Maintain cleanliness and organization at the front desk area to ensure a professional appearance Assist with laundry and dry cleaning tasks as needed, ensuring garments are handled with care and attention to detail Support the overall operation by coordinating with team members to ensure timely pickup and delivery of garments Experience Previous experience in hotel or hospitality environments is highly desirable, providing a foundation for excellent customer service skills Familiarity with dry cleaning or laundry services enhances your ability to assist customers effectively Strong communication skills are essential for engaging with diverse clients and team members Basic math proficiency is required for accurate billing, pricing calculations, and cash handling tasks Experience in cashiering or cash handling ensures smooth financial transactions A proactive attitude towards cleaning and maintaining a tidy workspace supports operational excellence Join us in creating a lively, welcoming atmosphere where every customer feels valued! We're committed to supporting your growth in a fast-paced environment that celebrates energetic teamwork and exceptional service.

Pay:

$12.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule On-the-job training Opportunities for advancement Professional development assistance

Education:

High school or equivalent (Required)

Experience:

Dry cleaning: 1 year (Preferred)

Work Location:

In person