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Bally's Lake Tahoe Casino Resort

Front Desk Clerk (Full Time)

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$34,313 / year median in Nevada

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Job Description

Front Desk Clerk (Full Time) Bally's Lake Tahoe Casino Resort Stateline, NV 89449 $15.25 an hour - Full-time $15.25 an hour -
Full-time Responsibilities:
Perform a friendly, professional, and timely manner check in and checkout processes for arrivals and departures Assigns guest accommodations in accordance with procedures and SOPs. Maintains room availability and reports any issues to supervision. Handles assigned bank in accordance with established internal controls properly and performs accurately account postings to guest folios. Maintains knowledge of hotel occupancy status, special events, in-house groups, and other situations affecting the reception desk's daily operation. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Able to articulate amenities menu and process guests' orders and make reservations on behalf of the guest Maintains guest folios, ensuring all room charges and credits are recorded in a timely manner. Processes guest payments and accounts upon checkout in an efficient, timely, and accurate manner. Brings any problems to the attention of the manager or supervisor on duty. Must be able to wear a face mask during shift. Performs related duties as assigned.
Target Salary Range:
$15.25 per hour Experience Required High school diploma or equivalent required. Ability to deal effectively and professionally with the public required. Preferred Experience with hotel operating systems preferred. Regular attendance and ability to work various shifts and overtime when required. Typing and computer knowledge preferred. Excellent oral and written communication preferred. Previous experience with computers preferred. Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.