Overview The Holiday Inn Express & Suites Hamburg is seeking a reliable and friendly Front Desk Agent for the day/evening shift 3PM-11PM and the overnight shift 11PM-7AM. We are a 24/7 business so weekend and holiday availability may be necessary. When you apply, please indicate each day(s) of the week you are available. A successful candidate for this position will be welcoming, efficient, professional, computer savvy, and a capable problem solver.

Main duties include:

Accurate handling of guest reservations, payments including credit card and cash handling, and following check in/out procedures Prompt, friendly responses to guest requests or concerns, and following up to ensure satisfaction Compliance with hotel safety protocols and brand standards, including emergency and security procedures Supplying information on hotel services, area information and directions Assist with clerical duties including filing, photocopying, faxing, and maintaining office supplies inventory. Prior hospitality experience is preferred but we are willing to train the right person!

Pay:

$16.75 - $17.75 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person