Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out of the hotel using the computerized reservation system
• Answer phone calls and provide information to guests or transfer calls to appropriate departments
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and provide information about hotel amenities, services, and local attractions
• Maintain a neat and organized front desk area
• Process payments and maintain accurate records of guest transactions
• Collaborate with other hotel staff to ensure guest satisfaction

Skills:

• Excellent communication and interpersonal skills
• Strong customer service orientation
• Ability to multitask and prioritize tasks effectively
• Proficient in using computerized reservation systems and phone systems
• Attention to detail and accuracy in handling guest information
• Problem-solving skills to address guest concerns or issues Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types:

Temporary, Part-time, Full-time Pay:

$17.00

• $19.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person