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Front Desk Agent
Job
Best Western Plus Kingston
Kingston, NY (In Person)
$35,039 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your energetic approach and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a professional and lively workplace. Responsibilities Greet visitors, clients, and staff with a warm, professional demeanor, ensuring they feel welcomed and valued. Manage multi-line phone systems efficiently, directing calls accurately and courteously while maintaining excellent phone etiquette. Perform data entry, filing, and document proofreading to maintain accurate records and support administrative processes. Assist with office management tasks such as supply inventory, mail distribution, and maintaining a tidy reception area. Support customer service efforts by addressing inquiries promptly and providing helpful information or directing requests appropriately. Utilize computer skills including office software proficiency, data entry accuracy, and basic bookkeeping to support daily operations. Skills Proven experience in front desk or administrative roles with strong clerical skills. Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment. Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools. Exceptional customer service skills paired with professional phone etiquette and clear communication abilities. Bilingual capabilities are highly desirable to serve diverse clientele effectively. Knowledge of office management practices along with experience in handling multi-line phone systems and appointment scheduling. Attention to detail for proofreading documents and managing accurate records; familiarity with bookkeeping is a plus. Join us as a Front Desk Agent to be the first point of contact that sets the tone for our organization's welcoming atmosphere! Your enthusiasm, organizational prowess, and dedication to excellent service will make a meaningful impact every day.