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Front Desk Associate/Night Auditor

Job

Burstone Inn

New Hartford, NY (In Person)

$35,360 Salary, Full-Time

Posted 2 weeks ago (Updated 4 days ago) • Actively hiring

Expires 6/20/2026

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Job Description

Manage online, phone, and in person reservations. Welcome guests to the hotel, check them in, distribute room keys, and explain the hotel's amenities. Take payment from customers both over the phone and in person. Respond to guest issues and complaints in a friendly and timely manner. Explain local amenities and attractions to guests. Work with other staff members to ensure that all guest rooms meet hotel standards. Demonstrate the ability to multitask, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Maintain regular attendance in compliance with the Choice Hotel standards as required by scheduling which will vary according to the needs of the hotel. Be aware of all rates packages and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates.
Job Types:
Part-time, Full-time Pay:
From $17.00 per hour
Benefits:
Paid time off
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person

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