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Courtyard by Marriott

Front Desk Clerk

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Job Description

Key Responsibilities Welcome guests with a friendly and professional attitude Check guests in and out efficiently and accurately Process reservations, payments, and guest requests Answer phones and assist guests with questions and concerns Provide information about hotel amenities, services, and the Newburgh area Respond to guest concerns and work to resolve issues promptly and professionally Communicate effectively with housekeeping and other hotel departments Maintain a clean, organized, and professional front desk area Follow hotel policies, procedures, and Marriott service standards Assist with other front desk and guest service duties as needed Qualifications Previous hotel, hospitality, or customer service experience preferred Excellent communication and interpersonal skills Friendly, professional, and positive attitude Strong attention to detail Reliable and punctual Comfortable using computers and learning hotel systems Ability to remain calm and professional in a fast-paced environment Ability to work independently and as part of a team Availability for weekday 3:00 PM-11:00 PM shifts is required
Job Type:
Part-time Pay:
$17.00 - $17.50 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Ability to
Commute:
Newburgh, NY 12550 (Required) Ability to
Relocate:
Newburgh, NY 12550: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Discounts/Reimbursements