Front Desk Representative 1895 South Rd, Poughkeepsie, NY 12601 $20
- $22 an hour
- Part-time $20
- $22 an hour
- Part-time Overview We are seeking a dedicated and enthusiastic Front Desk Agent to join our team in providing exceptional guest experiences at our Pickleball and Golf facility.
The ideal candidate will possess strong customer service skills, have a passion for hospitality, and be able to manage front desk operations efficiently. This role is vital in creating a welcoming atmosphere for our guests and ensuring their needs are met throughout their stay. Duties Greet guests upon arrival with a warm and friendly demeanor, ensuring a positive first impression. Manage check-in process efficiently, take reservations, enroll customers in memberships and programs, and providing accurate information regarding services available. Handle guest inquiries and resolve issues promptly to ensure guest satisfaction. Maintain knowledge of facility amenities, pricing, and calendar of events. Operate multi-line phone systems to manage incoming calls and provide information as needed. Conduct night audits as required, ensuring all financial transactions are accurate and properly recorded. Collaborate with other departments to fulfill guest requests and enhance the overall guest experience. Uphold high standards of cleanliness and organization at the front desk area. Qualifications Previous experience in front desk operations is preferred. Strong customer service skills with a focus on guest relations and satisfaction. Multilingual or bilingual abilities are highly desirable to cater to diverse guests. Familiarity with hospitality management principles is an advantage. Excellent phone etiquette and proficiency in using multi-line phone systems. Ability to work flexible hours, including nights, weekends, and holidays as needed. Strong attention to detail and ability to multitask in a fast-paced environment. A positive attitude, professionalism, and a commitment to providing outstanding service are essential for success in this role. Join our team as a Front Desk Agent where your contributions will make a significant impact on our guests' experiences!
Job Type:
Part-time Pay:
$20.00
- $22.00 per hour Expected hours: 15
- 30 per week
Benefits:
Employee discount Flexible schedule Ability to
Commute:
Poughkeepsie, NY 12601 (Required) Ability to
Relocate:
Poughkeepsie, NY 12601: Relocate before starting work (Preferred)
Work Location:
In person
