Job description The Comfort Inn Fairgrounds Hotel is looking for Guest Service Agents to join our team. If you have a passion for customer service we are looking for you ! Job duties include but are not limited to the following:
- Overnight shifts 11pm -7am min nights a week.
- Able to provide excellent phone and in person services
- Must be responsible, energetic, team oriented and able to pay attention to detail
- Take reservations according to the needs of the customer while ensureing profitability to the company
- Perform check in and check out duties accordingly as well as necessary overnight tasks
- Balance the days transactions, prepare reports, ensure adjustments and corrections are made.
- Work well with other departments to ensure the best services to our guests
- Handle guest concerns and inquires
- Provide information on hotel amenities, services and surrounding area
- Work under pressure when needed. Adapt to change, make decisions and be able to handle position without constant supervision
- Ensure proper brand standards.
- Be able to work alone comfortably and independently.
Prompt attendance is a must!
Job Type:
Part-time Pay:
$16.75 - $17.50 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person