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Front Desk Staff
Job
LA Fitness (Fitness International)
Williamsville, NY (In Person)
$33,280 Salary, Full-Time
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Job Description
Overview We are seeking a dynamic and friendly Front Desk Staff member to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, and provide exceptional customer service . Your energetic approach and organizational skills will help create a positive first impression for members, gueste, and team members alike. This position offers an exciting opportunity to develop crucial career skills while contributing to a professional and lively environment. Duties Greet members, guests, and staff with enthusiasm and professionalism, ensuring a warm and welcoming atmosphere Manage multi-line phone systems efficiently, directing calls accurately and courteously Perform high volume outbound calls, and maintain an organized workspace to support front desk operations Provide customer support by addressing inquiries promptly and professionally, ensuring excellent customer service at all times Requirements Experience in customer service with strong organizational skills Excellent phone etiquette and communication skills; bilingual abilities are a plus Proficiency in computer literacy including Microsoft teams. Familiarity with multi-line phone systems and customer support best practices Ability to handle multiple tasks efficiently with strong time management skills Join us to be the energetic hub of our club! Your proactive attitude and dedication will help foster a vibrant workplace environment while ensuring all front desk operations run seamlessly. This is more than just a job — it's an opportunity to grow your career skills in a supportive setting that values your contributions.