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Front Desk
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Quality Inn in Chillicothe, OH is seeking a qualified, highly motivated Customer Service professional to fill immediate part time position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task. For the current position, the candidate must be flexible to cover Front desk shifts from 8am to 4pm and 4pm to Midnight, and Night Audit hours from midnight to 8am. Job Responsibilities Greet and welcome customers Answer customer questions in person and on phone Make and cancel reservation for guests Check In/Check Out hotel guests Screen and direct incoming calls and emails Record and relay messages File paperwork Maintain inventory and restock supplies for guest amenities and The Market Maintain a clean reception area Job Qualifications Strong communication skills Good verbal communication and interpersonal skills Computer knowledge Attention to detail Professional appearance and demeanor Adaptability Ability to multi-task Be a Team player Persons applying for this opportunity must have 2-3 years minimum experience in hotel within the hospitality industry. Candidates must be flexible and willing to work all shifts including weekends and holidays.