Overnight Lobby Attendant Savour Hospitality Cleveland, OH Job Details Full-time $15.50 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Teamwork Interpersonal skills Sanitation Employee relationship building High school diploma or GED Attention to detail Full Job Description Position Overview A Lobby Attendant quickly addresses requests from guests and various departments. This role identifies and reports any preventative or maintenance issues in public spaces or guest rooms. The Lobby Attendant carries out a range of tasks to ensure that guestrooms, work areas, and the overall hotel premises are kept clean and organized. Essential Functions and Responsibilities

• Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.
• Cleans glass doors, windows, mirrors, and other high-touch surfaces.
• Cleans and maintains the hotel lobby, entrance, hallways, elevators, and other public areas.
• Washes walls and ceilings.
• Moves furniture and turn mattresses.
• Sweeps, mops, scrubs, waxes, and polishes floors.
• Empties trash and recycling bins and replaces liners as needed.
• Dusts and polishes metalwork.
• Responds promptly to guest requests in a friendly and professional manner.
• Restocks supplies in public restrooms, including soap, paper towels, and toilet paper.
• Cleans and sanitizes public restrooms regularly.
• Reports maintenance issues, safety hazards, or damaged equipment to the appropriate department.
• Performs duties of room attendant when necessary.
• Cleans all public areas in the prescribed manner while following department standard operating procedures.
• Ensures the lobby remains neat, organized, and free of clutter throughout the day.
• Reports missing / found articles, damage, or merchandise problems to the housekeeping supervisors.
• Always respond in a friendly, helpful manner to guests and other colleagues.
• Assists guests with directions and basic hotel information when needed.
• Must be able to work independently and as a team player.
• Follows hotel safety, sanitation, and security procedures.
• Performs other duties assigned by the Housekeeping Supervisor or Manager.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Education and Experience High school diploma or equivalent. One-year related experience or equivalent preferred. Excellent written and oral communication skills. Ability to work independently (and in a team). Attention to detail and commitment to cleanliness Ability to stand, walk, bend, lift, and perform physical tasks for extended periods Dependable, punctual, and professional in appearance. Knowledge of cleaning chemicals, equipment, and safe handling procedures is an asset. Work Conditions & Physical Demands

• Work is performed indoors and outdoors in a commercial setting with regular exposure to cold, heat, noise, people, and equipment.
• Able to work independently or as a team member and support managers with special projects.
• Strong collaboration skills - works well across functional areas—excellent relationship-building skills; able to collaborate with various levels of the organization.
• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.
• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.

The employee must occasionally lift or move up to 80 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Values We Seek

Respect :

Respect is shown by demonstrating a sense of self-awareness and reflecting on one's own words and actions to adapt, grow, and succeed. We embrace our differences while recognizing what brings us together.

Collaboration:

Collaboration begins with strengthening our relationships with our residents, owners, partners, and employees, relying on strong communication and a deep understanding of the values and needs of all those involved.

Service-Focused:

Understand what internal and external stakeholders value and anticipate their needs; strive to create a meaningful experience and build lasting relationships.

Performance:

Achieving exceptional performance requires us all to work on the right things at the right time and stay aligned with our business fundamentals and priorities. It also requires us to understand the business - carefully and critically analyzing our performance and metrics and weighing options and risks before making decisions. Expected Hours of Work & Travel Must be able to work various shifts when needed to cover during regular business hours, including weekends and evenings. EOE/Disabled/Veterans Statement We are an Equal Opportunity Employer. Each applicant for employment is solely based on job qualifications, regardless of race, color, religion, sex, sexual orientation, genetic information, age, disability, national origin, veteran status, or any other classification protected by law.

Job Type:

Full-time Pay:

$15.50 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift Evening shift Night shift

Work Location:

In person