Front Desk Associate Holiday inn Express Downtown Columbus Columbus, OH Job Details Full-time $14

• $16 an hour 5 hours ago Qualifications Multilingual Filing Attention to detail Data entry Organizational skills

Full Job Description Schedule:

• Looking for open availabiltiy, including night shifts.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
• Answer phone calls and respond to guest inquiries, providing information about the hotel, amenities, and local attractions
• Handle guest requests and complaints promptly and effectively, escalating issues as necessary
• Maintain a clean and organized front desk area
• Assist with administrative tasks such as filing, data entry, and reservation management
• Collaborate with other hotel departments to ensure guest satisfaction

Qualifications:

• Previous experience in hotel management or customer service is preferred
• Knowledge of hospitality industry practices and procedures
• Strong communication skills, both verbal and written
• Proficiency in using front desk software systems and phone systems
• Multilingual abilities are a plus
• Ability to handle cash transactions accurately and responsibly
• Excellent organizational skills with attention to detail We offer competitive pay and benefits packages for our employees.

If you are a highly motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!

Job Type:

Full-time Pay:

$14.00

• $16.

00 per hour Ability to

Commute:

Columbus, OH 43215 (Required) Ability to

Relocate:

Columbus, OH 43215: Relocate before starting work (Required)

Work Location:

In person