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Hotel Front Desk Representative
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Hotel Ardent, Tapestry Collection by Hilton
Dayton, OH (In Person)
Full-Time
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Job Description
Embrace the Charm of Dayton and the Elegance of Hotel Ardent Step into the world of hospitality at Hotel Ardent, Tapestry Collection by Hilton, located in the vibrant city of Dayton, Ohio. This is not just a hotel—it's a gateway to a career packed with opportunities and a life full of exciting moments. Here at Hotel Ardent, we're more than just a team; we're a family that thrives on making our guests' experiences memorable. Are you ready to be a part of our story? What's in It for You… Begin your journey with us with insurance enrollment, paid time off, and holiday pay—all available from DAY 1 ! Secure your future with 401(k) enrollment after just 30 days . Enjoy exclusive hotel and travel discounts across the globe, because life is an adventure! Unlock endless possibilities with professional development and promotional opportunities right at your fingertips. What You'll Be Doing… Welcome arriving guests with a smile and ensure a memorable start to their Dayton adventure. Master the art of communication, uncovering guest needs and exceeding their expectations. Promote our brand loyalty programs and enhance guest experiences with special rate packages and upgrades. Collaborate seamlessly with hotel departments to deliver the exceptional service Hotel Ardent is known for. Show empathy and responsiveness to guest concerns, turning challenges into opportunities to delight. Maintain an impeccable professional poise that aligns with our brand and your personal integrity. Stay prepared and informed about hotel emergency procedures to ensure guest safety and comfort. About You… A passionate ambassador for hospitality with over 2 years of customer service experience , preferably in the hospitality industry. A high school diploma or equivalent educational qualification, ready to engage and enchant. Exceptional verbal and written communication skills—because every word matters here! The physical agility to manage a dynamic hotel environment, from greeting guests to assisting in emergencies. About First Hospitality… Founded in 1985 in Chicago, First Hospitality is a trailblazer in hotel development, investment, and management. We believe in creating value for all through a commitment to excellence and a willingness to explore new opportunities. We are dedicated to fostering an inclusive work environment that respects diversity, encourages collaboration, and promotes fairness. Join us, where innovation meets tradition and your potential knows no bounds. Become a part of Hotel Ardent in Dayton—a city known for its rich history in innovation and aviation, now buzzing with arts, culture, and vibrant public spaces. Let's make every stay at Hotel Ardent a chapter in your thriving career and our guests' travel stories. Together, let's redefine hospitality.