Front Desk Agent Courtyard by Marriott Grove City Bloom Ventures Grove City, OH Job Details Full-time $15 - $16 an hour 16 hours ago Benefits Employee discount Qualifications Computer operation Computer literacy Administrative experience Data entry Customer support Clerical experience Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a dynamic environment. Responsibilities Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive experience from the moment they arrive Operate multi-line phone systems efficiently, directing calls accurately and courteously to appropriate departments or personnel Manage front desk activities including scheduling appointments, handling inquiries, and providing information about services or procedures Maintain organized filing systems, update spreadsheets, and perform data entry tasks with precision using productivity software such as Microsoft Office and Word processing tools Support office management tasks such as inventory tracking, supply ordering, and document proofreading to ensure smooth daily operations Assist with client communication via email or phone, demonstrating excellent phone etiquette and customer support skills Handle clerical duties including filing, photocopying, scanning documents, and maintaining accurate records for administrative purposes Experience Proven office experience or administrative support background with familiarity in office management practices Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel), spreadsheets, data entry, and general technical proficiency Experience using QuickBooks or similar accounting software is a plus for handling basic financial transactions Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently Bilingual abilities are highly valued to assist diverse client needs and enhance communication within the team Previous experience in customer service or front desk roles that involved phone communication and client interaction is preferred Personal assistant or clerical experience that demonstrates attention to detail, proofreading skills, and professionalism in a busy environment Join us to be part of a vibrant team where your organizational talents and friendly demeanor will make a meaningful impact! This role offers an engaging environment where your skills in office management, client communication, and technical proficiency will shine.