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QI
Quality Inn
Font Desk Attendant (3rd shift)
Career Insights for Hotel Desk Clerk
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Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Font Desk Attendant (3rd shift) 3.2 3.2 out of 5 stars 1210 Neubrecht Rd, Lima, OH 45801 $11
- $12 an hour
- Full-time Quality Inn 4,893 reviews $11
- $12 an hour
Full-time Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Requirements:
- Previous experience in a customer service role, preferably in a hotel or hospitality setting
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in using phone systems and computer software applications
- Ability to multitask and prioritize tasks effectively
- Knowledge of hotel management systems is a plus
- Bilingual skills (multilingual) are highly desirable As a Front Desk Agent, you will be the first point of contact for our guests, providing them with exceptional service throughout their stay.
Job Type:
Full-time Pay:
$11.00- $12.