Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel amenities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and courteously
• Assist with reservations and room assignments
• Process payments and maintain accurate records
• Maintain a clean and organized front desk area
• Collaborate with other hotel departments to ensure guest satisfaction
• Perform night audit duties as required

Requirements:

• Previous experience in a customer service role, preferably in a hotel or hospitality setting
• Excellent communication and interpersonal skills
• Strong attention to detail and organizational abilities
• Proficient in using phone systems and computer software applications
• Ability to multitask and prioritize tasks effectively
• Knowledge of hotel management systems is a plus
• Bilingual skills (multilingual) are highly desirable As a Front Desk Agent, you will be the first point of contact for our guests, providing them with exceptional service throughout their stay.

Your friendly demeanor, attention to detail, and ability to handle various tasks simultaneously will contribute to the overall success of our hotel. Join our team today and be part of creating memorable experiences for our guests.

Job Type:

Full-time Pay:

$11.00

• $12.

00 per hour

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Lima, OH 45801 (Required)

Work Location:

In person