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CI
Comfort Inn Marion
Guest Service Agent/Front Desk
Career Insights for Hotel Desk Clerk
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Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to Customer Service Sales Checking guests in/out Promoting company programs Maintaining guest records Running nightly reports Cash handling Handling customer issues in professional manner May be asked to perform duties of other departments if necessary such as laundry. Required to wear a uniform Requires multitasking Any other task deemed necessary by Management Shifts will be: 7am-3pm, 3pm-11pm Holidays and weekends are required. Customer Service experience preferred but not required. Send resume or apply in person at the Comfort Inn Marion, 256 James Way Marion, Ohio. Please no phone calls and serious inquiries only.