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Full-Time Front Desk Attendant 3PM-11PM
Job
SpringHill Suites & TownePlace Suites Cincinnati Mason
Mason, OH (In Person)
$29,120 Salary, Full-Time
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Job Description
Register guests and assign rooms, accommodate special request, assist in pre-registration and blocking of reservations. Notify Housekeeping of late check outs, early check ins, special request, and day rooms. Thorough knowledge of rate availability, room location, types of rooms and room operations. Thorough knowledge of credit card and check cashing policies. Providing accurate information such as outlet hours and local attractions Verifying and imprinting credit cards for authorization using electronic acceptance methods, as well as handling cash, making change and balancing an assigned house bank Posting charges to guest room and House accounts using the computer Closing guest accounts at time of check out, and ascertaining guest satisfaction Responding to, and addressing guest complaints and concerns Performing additional duties as assigned by the supervisor