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$16HR/ Front Desk FULL SERVICE (PT AUDIT shifts)

Job

Crowne Cleveland Airport Hotel

Middleburg Heights, OH (In Person)

$32,240 Salary, Full-Time

Posted 6 days ago (Updated 3 days ago) • Actively hiring

Expires 7/4/2026

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Job Description

$16HR/ Front Desk
FULL SERVICE
(PT AUDIT shifts) Crowne Cleveland Airport Hotel Middleburg Heights, OH Job Details Part-time | Full-time $15 - $16 an hour 1 hour ago Benefits Employee assistance program Employee discount Opportunities for advancement Qualifications Customer communication Proactive hotel and accommodations guest assistance Greeting customers Receptionist experience within hospitality industry OPERA Venue guest services Full Job Description •
PREVIOUS APPLICANTS NEED NOT APPLY.
Key Responsibilities:
Greet and check-in/out guests with professionalism and warmth Handle guest requests, questions, and concerns efficiently and courteously Process payments accurately and manage room assignments Provide information about hotel services, amenities, and local attractions Coordinate with housekeeping, maintenance, and other departments as needed Maintain a clean and organized front desk environment Follow all brand and property standards for guest service and safety
Qualifications:
Previous hotel front desk or customer service experience preferred Excellent communication and interpersonal skills Ability to handle multiple tasks in a fast-paced environment Professional appearance and a positive attitude Familiarity with hotel PMS systems (e.g., Opera, OnQ, or similar) a plus Flexibility to work varied shifts, including evenings, weekends, and holidays
What We Offer:
Competitive pay and benefits package Opportunities for career advancement within IHG Hotels & Resorts A supportive and professional work environment Employee discounts at IHG hotels worldwide Apply Today! If you're ready to deliver exceptional guest service and be a part of a globally recognized brand, we'd love to hear from you. Crowne Plaza is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Let me know if you'd like the ad tailored to a specific location, audience (e.g. college grads, experienced agents), or platform (e.g. Indeed, LinkedIn).
Job Types:
Full-time, Part-time Pay:
$15.00 - $16.00 per hour
Benefits:
Employee assistance program Employee discount
Work Location:
In person