Front Desk Agent We are seeking a friendly, professional, and dependable Front Desk Agent to join our hotel team. The Front Desk Agent serves as one of the first points of contact for our guests and plays an important role in creating a welcoming and positive guest experience. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to remain professional and organized in a fast-paced hospitality environment. Responsibilities Greet and welcome guests in a friendly and professional manner. Perform guest check-ins and check-outs efficiently and accurately. Verify reservations, room assignments, payment methods, and guest information. Answer incoming telephone calls and respond to guest questions and requests. Assist guests with hotel information, directions, transportation, local recommendations, and other needs. Make, modify, and cancel reservations as needed. Process cash and credit card transactions accurately. Maintain accurate guest accounts and properly post charges and payments. Respond promptly and professionally to guest concerns and work toward appropriate resolutions. Coordinate with housekeeping to monitor room status

Pay:

$14.00 - $16.00 per hour

Benefits:

Employee discount

Work Location:

In person