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Baymont Inn and Suites
Front Desk Staff/Night Auditer
Entry-Level JobVerifiedNo experience needed
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Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Front Desk Staff/Night Auditer Baymont Inn and Suites - 3.2 Northwood, OH Job Details Part-time | Full-time From $13 an hour 7 hours ago Qualifications Proactive hotel and accommodations guest assistance Customer service Greeting customers High school diploma or GED Accounting Telephone systems Venue guest services Full Job Description Greet guests as they arrive Manage the registration process Ask for identification and ensure that the provided credentials are accurate Handle guest check-ins and check-outs appropriately Operate hotel switchboard, take calls and provide information and transfer calls Manage accurate accounting of all rooms Provide guests with room keys Take reservations over the telephone, through emails and in person Answer queries regarding the hotel's services, charges, dining facilities, sports facilities and travel directions Refer guests to appropriate departments to resolve complaints or provide suggestions Compute bills and take payments Provide guests with directions around the hotel Contact housekeeping and maintenance departments when a problem is reported Explain appropriate use of keys and ensure that guests are satisfied with the rooms allotted to them Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift Breakfast ready, setup, cleanup and put away are mandatory. Pay $11.00 to $13.00 as per experience