Job Overview We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, a friendly demeanor, and the ability to handle various tasks efficiently in a fast-paced environment. We are hiring for third shift 11pm to 7am . Duties Greet guests upon arrival and provide them with a warm welcome. Manage check-in and check-out procedures efficiently. Handle guest inquiries and resolve issues promptly to ensure guest satisfaction. Maintain accurate records of bookings, cancellations, and special requests. Operate phone systems to manage incoming calls and relay messages as needed. Provide information about hotel services, local attractions, and amenities. Collaborate with housekeeping and maintenance teams to ensure room readiness. Uphold hotel policies and procedures while maintaining high standards of guest relations. Experience Previous experience in hotel management or front desk operations is preferred. Strong customer service skills with a focus on guest satisfaction. Familiarity with phone etiquette and handling multi-line phone systems. Multilingual abilities are a plus, enhancing communication with diverse guests. Background in hospitality or resort environments is advantageous. Excellent interpersonal skills to foster positive guest relations. Marriott hotel front desk experience preferred . Join our team as a Front Desk Agent where you can make a difference in our guests' experiences while growing your career in the hospitality industry!

Job Type:

Part-time Pay:

$15.00 - $16.00 per hour

Benefits:

Employee discount

Work Location:

In person