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Castaway Bay Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Ohio data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Overview $14.25/hour Ages 18+ At Cedar Point, work is FUN! Working as a Front Desk Agent means you will provide exceptional service to all guests staying at Castaway Bay. You'll also… Check guests in and out of Castaway Bay and answer any guest questions or concerns throughout their stay. Answer guest questions in person and on the phone. Collect and record all charges as well as perform general office procedures. Learn and utilize the hotel Property Management System. Responsibilities Come join our world class team at Cedar Point. Cedar Point provides premiere entertainment with 200+ acres of FUN. As a member of our team, you'll… Make our guests happy by delivering amazing experiences and helping them create lifelong memories. Interact with different people of all ages and backgrounds. Gain skills, knowledge and experience that will benefit your future. Qualifications Must be at least 18 years of age Ability to bend, crouch, and stoop, push cart weighing up to 50 lbs., and use cleaning chemicals Ability to provide exceptional guest service Ability to work nights, weekends, and holiday periods to meet business needs Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education, and personal references, per Company policy, unless prohibited by federal, state, or provincial law