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Hotel Front Desk Clerk
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Super 8 by Wyndham Tulsa
Tulsa, OK (In Person)
$24,960 Salary, Part-Time
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Job Description
Hotel Front Desk Clerk Super 8 by Wyndham Tulsa Tulsa, OK Job Details Part-time From $12 an hour 3 hours ago Benefits Employee discount Qualifications Customer communication Multilingual Filing Attention to detail Data entry Organizational skills Hotel experience Full Job Description Overview The Hotel Front Desk Clerk plays a crucial role in providing exceptional customer service and ensuring a welcoming atmosphere for guests. This position involves managing the front desk operations, assisting guests with check-ins and check-outs, and addressing any inquiries or concerns. The ideal candidate will possess strong communication skills, a friendly demeanor, and a commitment to delivering outstanding hospitality. Responsibilities Greet guests upon arrival with a warm and friendly attitude. Manage the check-in and check-out process efficiently. Handle guest inquiries, requests, and complaints in a professional manner. Maintain accurate records of guest information and reservations. Process payments and manage cash transactions. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Conduct night audits as required, ensuring accurate financial reporting. Assist with administrative tasks such as filing and data entry. Promote hotel services and amenities to enhance the guest experience. Skills Proven experience in front desk operations or customer service within the hospitality industry. Strong guest relations skills with the ability to build rapport with diverse clientele. Excellent communication skills, both verbal and written; multilingual or bilingual abilities are a plus. Knowledge of hotel management software is preferred. Ability to work flexible hours, including nights and weekends as needed. Strong organizational skills with attention to detail. A background in hospitality management is advantageous. Ability to handle stressful situations calmly and effectively. Join our team as a Hotel Front Desk Clerk and be part of an environment that values exceptional service and guest satisfaction!